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Bitstamp and Ledger Executives Weigh Customer Service Debate After Coinbase Saga By Cointelegraph


Bitstamp and Ledger Executives Weigh Customer Service Debate After Coinbase Saga

Popular cryptocurrency exchange Coinbase (NASDAQ 🙂 recently racked up a large number of customer service complaints regarding account blocking, hacking, and even lost funds.

A recent tweet from cryptanalyst Kaleo harvested Hundreds of user comments about their unfavorable experiences with the exchange. This is not the first time the company has experienced a backlash over its customer service practices. In March, the New York Times posted the story of a client who lost more than $ 100,000 on the platform and then sued the company.