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Tuesday, November 30, 2021

Assurant Extended Warranty Review (2021)

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Affiliate Disclosure: Automoblog and its partners may receive compensation when you purchase the products below.

In our opinion:

Assurant offers multiple coverage options to expand your auto warranty coverage. However, the company has a history of poor customer service and defrauding buyers. Based on these facts, we do not recommend purchasing an extended warranty from Assurant.

Pros:

Recognized and financially stable subscriber

Multiple levels of coverage and customizations.

Cons:

History of defrauding customers

Very poor customer service record

It is only sold through dealers and financial institutions.

Assurant extended warranty contracts are sold through participating dealers, agents and financial institutions. You may be offered an Assurant product when you purchase a new or used vehicle through your local dealer. As with any expensive product, you should take the time to learn more about Assurant before purchasing one of their vehicle service contracts.

This review takes a closer look at Assurant’s extended warranty coverage and summarizes what current Assurant customers have to say about the company.

The best way to decide if an Assurant extended warranty is right for you is to read reviews and compare price quotes with other providers. Our research team has collected data on best extended car warranty industry companies. You can start comparing prices from some of our top-rated providers by clicking on the links below.

Featured Extended Warranty Companies

We reviewed the industry’s top extended auto warranty providers, and here are our featured picks.

Assurant Extended Warranty: What You Need to Know

Assurant sells risk management products in various industries, including housing, consumer electronics, vehicle service contracts, and pre-funded funeral insurance. The company was previously known as Fortis and is currently on the Fortune 500 list of the largest publicly traded companies in the US.

Assurant Extended Warranty Coverage

Details on Assurant’s extended warranty contracts are not available on the Assurant website. Assurant’s partners with dealerships and contract details may differ from vendor to vendor. We discovered that Assurant offers five levels of coverage with different mileage eligibility limits:

  • Platinum: Vehicles up to 150,000 miles
  • Gold: Vehicles up to 180,000 miles
  • Silver: Vehicles up to 200,000 miles
  • Power train: Vehicles up to 150,000 miles
  • Motor: Vehicles up to 150,000 miles

While no further details are provided, Platinum plans will likely offer bumper to bumper warranty The powertrain plan and coverage covers powertrain components such as the engine, transmission, and powertrain. All plans are transferable, can be canceled, and include the following additional benefits:

  • Rent reimbursement
  • Emergency roadside assistance
  • Travel expense reimbursement (except in New York)

In addition to Assurant’s extended warranty coverage, customers may also have the option of purchasing additional protection products such as prepaid maintenance plans, interior and exterior cosmetic coverage, and theft protection.

Extended warranty insurance cost

The cost of an Assurant extended warranty will be determined by your dealer and may be negotiable. Typically, the cost of an extended warranty depends on the following factors:

  • Location
  • Coverage level
  • Deductible option
  • Vehicle age and mileage
  • Vehicle make and model

Older vehicles with higher mileage are more prone to expensive repairs and therefore more expensive to cover. Typical five year full protection vehicle service contracts They cost between $ 1,700 and $ 4,600 in total. If you are quoted an Assurant extended warranty price that is much higher than this range, chances are you can find cheaper coverage from a third-party provider.

Safe reviews

While Assurant is accredited by the Better Business Bureau (BBB) ​​and has an A + rating, customer reviews of the company are very bad. Assurant has received more than 1,200 complaints in the last three years. However, since Assurant is a large company, a number of complaints are to be expected.

Customers who complain to Assurant are often upset by poor customer service, slow claims processing, and complete failure to issue claim payments.

What’s even more troubling than customer feedback is Assurant’s history in the health insurance industry. In the early 2010s, Assurant Health was caught repeatedly canceling health policies for clients with serious medical conditions.

The South Carolina Supreme Court became involved in a case in which an insured who contracted HIV had coverage mistakenly revoked. This was later shown to be part of a larger pattern. A. Reuters report found that Assurant had adopted a policy of specifically targeting newly diagnosed HIV-positive customers for an automated fraud investigation as an excuse to cancel policies.

While these cases do not concern Assurant’s extended warranty products, they do paint a disturbing picture regarding Assurant’s values ​​and interests.

How do Assurant warranties work?

If you experience a breakdown caused by a covered vehicle part, contact an Assurant extended warranty representative at 800-852-2244. The representative will walk you through the steps of filing a claim, which will likely involve taking your vehicle to an authorized repair center, waiting for a diagnosis, and obtaining a pre-authorization from Assurant. Assurant will pay all repair costs, minus your deductible, assuming the repair is covered.

Assurant also has an online claims portal that you can use to file a claim.

Final Thoughts: Assurant Extended Warranty

Assurant’s troubling record of fraudulent policy cancellations is a red flag, and customer reviews indicate that Assurant rarely pays claims. For these reasons, we do not recommend purchasing an extended warranty from Assurant.

Our best options for extended warranty coverage

If you are looking for an extended car warranty, be sure to buy it from a company you can trust. While no vendor is perfect and every contract has exceptions, our top-rated companies have a history of fulfilling their contracts.

Based on the data collected by our research team, we have determined that the two best extended auto warranty providers in the country are Endurance and CARCHEX.

Resistance: 4.6 stars

Endurance offers some of the best extended service contracts out there. Customers can choose from the following plans:

  • Supreme: An exclusive bumper-to-bumper warranty that includes coverage for most mechanical and electrical parts.
  • Higher: A. named component plan covering hundreds of parts listed
  • Secure Plus: A mid-tier plan that provides coverage for the powertrain, air conditioning, brake components, and steering system.
  • Sure: A basic powertrain plan covering engine, transmission, and powertrain parts
  • Select Premier: A specially designed plan for high-mileage vehicles that covers most powertrain components
  • Strength AdvantageTM: A plan that combines routine maintenance and repair coverage.

One thing that sets Endurance apart is its high-end benefits. Along with standard rental car reimbursement and trip interruption benefits, Endurance provides each new customer with a free year of Endurance Elite membership, which includes the following benefits:

  • Identity theft services
  • Keychain replacements
  • Repair financing loans
  • Roadside assistance 24 hours a day, 7 days a week
  • $ 250 entertainment voucher
  • Tire repairs and replacements
  • Access to a personal concierge service

Learn more in our complete Endurance Guarantee Review. To see how much an Endurance plan would cost for your vehicle, get a free quote below.

CARCHEX: 4.3 stars

CARCHEX is among the best-known names in the auto warranty industry. It offers affordable high-mileage vehicle contracts and has a strong history of paying customer claims.

CARCHEX’s extended service plans include:

  • Titanium: An exclusion plan, similar to a bumper-to-bumper warranty, that covers all parts of the vehicle except for a short list of findings.
  • Platinum: A comprehensive declared components plan covering most major vehicle systems, including high-tech electronics.
  • Gold: An established mid-tier component plan covering many major vehicle systems
  • Silver: A powertrain plan with additional coverage for limited electrical, air conditioning and steering components
  • Bronze: A basic powertrain plan covering the engine, transmission, and powertrain

Read more in our complete CARCHEX reviewand get a personalized quote below.

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