Last November, Apple marked the first anniversary of the AirPods Pro by launching a replacement program to address the issues some users were experiencing with sound quality. This week, Apple extended the program for another year.
The support page says that “a small percentage of AirPods Pro may experience sound problems”, which could include “crackling or static sounds that increase in noisy environments, with exercise or when talking on the phone.” Additionally, active noise cancellation could also be impaired, with loss of bass or increased background sounds. ”All AirPods Pro headphones manufactured before October 2020 are covered by the program.
To check if your AirPods Pro are covered by the program, you can take your headphones to an Apple store or an Apple Authorized Service Provider, or contact Apple Support. The program, which initially covered affected AirPods Pro earbuds for two years after the unit’s first retail sale, now runs for a third year from the date of purchase.
Michael Simon has been covering Apple since the iPod was the iWalk. His obsession with technology dates back to his first PC: the IBM Thinkpad with the lift-up keyboard to change the drive. Still waiting for that to come back in style tbh.